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Dropped my vehicle off over a month ago, they used...

Dropped my vehicle off over a month ago, they used scare tactics to convince me to leave a perfectly drivable vehicle and told me it would be done in about three weeks. Since then, they have done nothing to keep me informed or contact me whatsoever. I've had to call them constantly to get any kind of information about what's going on with my vehicle. Once they have the money from your insurance company, they'll put you on hold or connect you too voicemail boxes and never actually talk to you. The service writer I've been dealing with has been deliberately dishonest with both my insurance company as well as myself, and completely unaccountable for the unreasonable amount of time it's taken. They haven't returned my phone calls or given me any update for almost two calendar weeks now. I would trust a two-headed rattlesnake before I would ever trust anyone at this company again..

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