Anne-Marie Sheldon

Review of Beauty Pools Inc

Has anyone else had trouble reaching their sales r...

Has anyone else had trouble reaching their sales rep? I've called and emailed several times over the past 3+ months with no luck. There's an individual answering calls who is pleasant, but she's unfortunately not the person who is able to answer my installation questions or schedule a consultation. I've been told it takes about 2 weeks for their salesperson to return calls, but again I've followed up multiple times and keep getting the same response ("I'll let him know you called again and hopefully he gets back to you!"). Considering there are limited gunite pool contractors in the area, I unfortunately have no choice but to continue trying to get in contact with someone at Beauty Pools so we can get things going. Not the best first impression and hopefully isn't a reflection of their process as whole... IF I do get in touch with someone, I really hope they address this....