Shocking at every stage. Bad packaging, product re...

Shocking at every stage. Bad packaging, product received faulty, broken and ancient returns process, 30 minutes to answer the returns line, that you are obliged to call in order to process one, no way to track where the courier is, paid return collection if the first one is reported as failed. So you pay to get a useless product and then you pay to return it. It's a win/win for ebuyer, stellar policy.

Ps. Regarding the reply below...Sorry Kat you already pasted that text in my other review and never replied back to my e-mail so I guess I won't be wasting any more time sending more e-mails.