This hotel needs better management from higher up....

This hotel needs better management from higher up. While the night assist. manager was helpful ,room service too., the day staff never smiled..seemed nervous..not very professional..flailing. . Everything about the hotel seems less then what you would expect by looking at it. Unfortunately, oddly, there is no real food it's all quick lunch sandwiches so dont come expecting dinner in your room. Unless u like burgers. .the grounds are lovely and the views are spectacular but we were actually awakened at 9 a.m. by workers pounding in the room above us. That was very disappointing. Vacations aren't cheap and we spent some time planning to come down to the Palms. I might return if i thought better organization was coming with real food.