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Extremely bad customer service. Once you sign the ...

Extremely bad customer service. Once you sign the lease, they know that you cannot get out of it, so they don't care about you any more. They were called Gateway before however they changed their name in order to get rid of their bad reputation, yet the same staff run the place. They lie to you in order for you to sign the lease, for example they lied that you will get facilities like gym etc, yet they did not provide it after I signed the lease, citing construction. They over charge you on your utility once my utility topped 100 $ per month even when I share room with three others, and even thought my friends at the avenue pay only 5 $ at max per month. Also, you have to pay 20$ per month on water which is unheard of in any other apartments in Lubbock. Save yourself, all the staff do to you is lie and lie and lie, look for another place.

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