Zarine Bedford

Review of Hilton Metropole Birmingham***...

Amazingly well managed for such a huge hotel with ...

Amazingly well managed for such a huge hotel with 1000s of rooms. I was lucky to experience a members evening which was fantastic! The breakfast is very good, the staff work so hard and the toiletries are top notch. For 5 stars however, the beds would have to have been a lot comfier, the bottled water a little more reasonably priced and better temperature control all over the hotel.