Getting from Parking lot to be picked up is very l...

Getting from Parking lot to be picked up is very long.
When we arrived back from vacation: Waited at least 45 min. Two phone calls. Then they have to pick up shopping center people as well. We will never use Hyatt for park n Fly option again. I saw Wally world van 3 times over Hyatt. They only had one bus running. I will pay the little extra next time. Negative 5 star rating.There was NO parking lot attendants. Took at least 2 hours to get out of Chicago because of Hyatt. JUST BAD