Great place, great view, but staff was a tiny bit ...

Great place, great view, but staff was a tiny bit rude, we reached Udaipur did a bunch of sight seeing and had informed them that shall check in by 7:30, I was completely exhausted by the time I reached & even after saying I am here for my wife's birthday they give me a room with twin beds when I had mentioned king-size bed, then I had to change my room, lacks toilet amanities the room I saw online and booked had an outdoor shower too I don't see that either, had done the booking 3 months prior yet facing so many issues.... Really bad service