Debbie

Review of Sierra Air Inc

Have the Comfort Club program on several homes. Le...

Have the Comfort Club program on several homes. Left a message for them to call me about a charge at one of the rentals. Still no call after 4 days. They don't tell you to change/clean the filters because they will do that ever 6 month, but when the filters get saturated after a month, they charge $164 to come clean them and tell you that's normal. Obviously this plan doesn't work!

Update.
About 10 days later they called and said they would adjust the charge, which I can accept. Not sure if it took this review to get them to call back, but at least they did finally call and did the right thing.