Vivint is a joke, I have had nothing but issues wi...

Vivint is a joke, I have had nothing but issues with them since day one.

The installer made several holes in the wall then tried to hide it, he said he would be back the next day to finish the install but never showed up.

They will nickel and dime you for everything.

i did eventually have a break-in, where a guy threw a brick thru our back window. The glass break sensor triggered the alarm and vivint did call right away. The "security" they dispatched arrived almost 2 hours later, the gaurd was afraid the enter the home and remained in his car down the street.

luckly we did have the cameras and door bell camera as it did aid in arresting the low life junkie, he is now serving 10 years in prison for multiple break-ins in the area.

Vivint is now trying to charge me a $55 false alarm fee for the day the guy broke in to my home. i am having to jump thru hoops and take time out of my day for a mistake on their end.

dont even get me started on the "smart" panel and mobile app, they are both garbage and dont work 50% of the time.

I would not recommend them to anyone, they have been nothing but problems since the day they installed.