Terrible service and draconian refund policy. I we...

Terrible service and draconian refund policy. I went online to buy a ticket while driving up that morning to ski - as generally they are cheaper. The app defaulted to the next day (Sunday) which I didn't realize. When I went to exchange the ticket in person for the current day (Saturday so no difference in price) they told me there were STRICTLY no refunds and I had agreed to these terms when I had bought the ticket. I called customer service and they told me I would have to buy another ticket for Saturday and the best I could do was try to sell my Sunday ticket. At this point I was told that I could call customer service to resolve which I did. Customer service told me there was no way I was getting a refund UNLESS I could drive up from Seattle on Sunday and use my lift ticket once, ski down and tell them I did not like the ski conditions and wanted my money back at which point I would get a full refund - then I could drive back to Seattle.