Joe Perry

Review of Arizona Grand Resort

Check in process was seamless, no issues there, Ho...

Check in process was seamless, no issues there, However when we got to the room the first thing we noticed was the dirty area rug. All of the air conditioning vents were filthy, looked like they haven't been cleaned in months, The shower needed to be re caulked, The shower head dripped constantly. They obviously don't take cleaning very seriously either, there was a coffee mug outside of our door before we checked in that stayed the remainder of our stay. We used to come often, usually holiday weekends. The resort needs some updating in the pool areas, broken concrete and cool deck repair, this place used to be fantastic but is now lackluster. The only reason I didn't say anything during my stay is I was with other families and didn't want to create a scene. On the plus, resort staff were very accommodating and friendly.