Venue was fine. They need to do some renovations, ...

Venue was fine. They need to do some renovations, as it's quite old. Placing signage out front would let people know which line they should be in (buying tix, picking up tix, etc.) Instead they have several irritated people who just yell at everyone, which doesn't create the most favorable impression.

The cell phone policy is beyond extreme. My date was confronted by an usher as we sat in our seats more than 20 minutes before the performance started. My date was not taking photos or video, nor was she talking on or texting on her phone. Nonetheless, the usher said it would be her one and only warning...next time we'd be asked to leave without a refund. I had paid more than $450 for two tix in the 4th row to see Tom Segura.

Performance was incredible, but the theater operation feels second-rate. C'mon Fox PAC, some simple signage and a friendlier support team would go a LONG way.