Very unfortunate experience at this establishment....

Very unfortunate experience at this establishment. Just found out about them a few weeks ago and had a fine experience. Showed up last night at 5:30 and they were closed. (I understand the hours stated are weather permitting.) Sign displayed they would be open at 9:00 AM. Came back this morning at 8:50. Parked right next to sign that displayed opening at 9:00 AM. Someone from the business came out and switched the sign to 11:00 AM. Clearly saw me parked there waiting and never said anything to me and started walking back inside. No explanation, no I am sorry but we unable to open until 11:00. All I can say is WOW. I finally rolled down my window and asked and the only reply was we open at 11:00. I have never experienced such poor customer service. I understand things and conditions happen but what poor customer service. I will never be back again and I will be looking for a new place to wash my car. Its a shame because I was happy to find a place that was a touch free wash. Will have to search for someplace new now.