I just spent an hour on the Police phone in a hope...

I just spent an hour on the Police phone in a hopeless rabbit hole of pre-recorded mumbo jumbo that defaults to "Please give the name of the person you want to speak to...". How the heck should I know? I'm trying to get info about parking places!!! They don't even offer an operator option! Is it Santa Barbara's goal to refuse conversation with ANYONE who calls their number? We were trying to plan a vacation there but with this kind of nonsense I guess they don't want any visitors.