Laura Levy Review of Renaissance Scottsdale Resort
Over-rated. Very dated. Chairs & couches in main l...
Over-rated. Very dated. Chairs & couches in main lobby old, worn, cushions flat, carpet very dated & stained. Outdoor grounds okay. Cement cracked everywhere you walk. Maintenance crews cutting lawns prime morning time. Tractors parked on walkways. Residual grass clippings left on walkways when they left. Sloppy. Have visited many resorts in USA. Mexico is far superior for impeccable service & ground maintenance.
Geese droppings everywhere on walkway & left for guests to step in.
Yesterday found a geese in the pool. Staff finally removed it but not before it decided to leave a dropping on the rim of the pool. When I pointed it out to crew staff, he stated "they do it all the time" & walked away. I had to ask him to clean it up- which he did grudgingly.
Yoga classes should be available daily as well as the breakfast buffet. It should not be the fault of the current guests that these items are not available because the resort has an occupancy level less than 80%. Very disappointed.
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