David Meisels

Review of Bay-ridge chrys, jeep, dodge s...

Recently becoming fed up with going to Chrysler se...

Recently becoming fed up with going to Chrysler service department, I found a gem. I was having many issues for over a year. I had took in my vehicle multiple times to two other certified dealerships and all they said after leaving the vehicle by them for inspection on all my issues " No problem found " even after showing them clips demonstrating the trouble. Being beyond disgusted I gave it one last shot. I decided to take my vehicle to Chrysler of Bay Ridge where I met Mr. Solomon. He is truly a gentleman! We had went over my list of concerns and he explained to me it could not be done on a wait basis. I was planning a trip to Israel and would not be needing the vehicle. Mr. Solomon lives in my area and was able to pick my vehicle up to take it in for service. He kept me well informed while away. When I returned not only was the car finally fixed he even returned it to my house. Talk about A1 first class treatment. This man should have a bigger title then service advisor but I truly believe he's on his way to the top with his superior customer service skills. Thank you so much Mr. Solomon