not having a particularly great experience this wi...

not having a particularly great experience this winter shopping for new boots in the ski dept i decided to give the store another go:
while recently attending sport systems "bike fest" i was expecting a bit more then a 10% discount on bike accesories, especially considering someone can get everything in the store for half the price anywhere off the internet. the customer service was subpar, partially due to the fact that the demeaning gentleman helping me with the mountain bikes was the self proclaimed "best mountain rider in the state" and the store as a whole is extremely crammed and disorganized. not much of a "fest".
when i first moved to NM almost 2 years ago, i did get a bike fit with the fit tech, and he was very attentive and professional; i have not had my knee issue since the fit. and although my family did have a positive experience with the ski rentals we just will not be returning to this store. i am all for supporting local business, and sport systems does carry quality products, but if you are going to mark everything up twice as high as internet competitors and offer poor quality customer service i just can not justify the support.