3 years ago

So that it does not happen to anyone else like me,...

So that it does not happen to anyone else like me, external consultations have changed location, now it is in Via Augusta, when you ask for an appointment to confirm the number.
As for doctors I have nothing to say, so far they have been consultations and control, nothing extraordinary, no operations or income that is when the treatment is more noticeable, so far it has been correct.
But, the attention from reception, horrible, what an unfriendly person.
My experience, I enter the usual building, of Dr. Roux Street, I enter and I did not remember which plant was traumatology, for more than a year I had not gone. There are two people waiting and there I wait, I see that it is on the phone, well, and I see on the stairs that says "Traumatology, floor 5", it is true, I did not remember, I take the elevator, floor 5 and when the door opens , all dark, under construction, buah, ground floor peak and ask.
I arrive at the reception and there is nobody, the lady at the reception is on the phone, I wait and when she hangs up she asks where she is now traumatology, she tells me that she is in another building and picks up a phone call and instead of leaving him on hold because I He was attending to me, leaving me waiting. When he hangs up, he thought he would indicate me and make a call and I tell him that where I have to go, he doesn't answer me, he follows the phone, when he hangs up, he makes another call, so if, angry, I tell him to tell me where I have to go , because I'm late because of him. He tells me to go down the street, cross Via Augusta and there is a building there.
Well, since there are no buildings in Barcelona, but hey, I go there and find it. There, I ask the girl at the reception where she is traumatology and very kindly tells me that first floor.
Two months ago they have moved, when I asked for time they could tell me that I have to go to another building and I am not there circling with the car looking for parking in a green area, because in that area there is no parking and once you enter the old building , it is not difficult to put up a sign of "external consultations are in Via Augusta, such number".
I knew that the reception ladies in Traumatology did not shine because of their sympathy but I could see that this humor is widespread.
I repeat that as doctors I have nothing bad to say.

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