Sergio A

Review of The Melrose Hotel

Customer service had a lack of hospitality. We arr...

Customer service had a lack of hospitality. We arrived after midnight, we were exhausted, and it seemed like all the employees here were so tired they were so tired they didn't care about the customers. When we got to the room, the towel racks broke the door, and for some reason someone left a paint brush in the sink. It is strange that it felt like someone had just built the room earlier that day. The only reason I'm giving it two stars is because the bed and bath products were extremely nice.