Penny Luker

Review of Grubbs Nissan

Total bait & switch.

Total bait & switch.
I emailed several dealerships asking for a quote including TT&L for a new car I would be purchasing in 3 days. This dealership advertises $9988 on their website. Michelle contacted me with a number that was $3000 more without including TT&L. Later, Ken - I think that was his name - emailed inviting me in for a test drive & that my presence would be the best negotiating tool. I emailed back that I didn't need a test drive. If I came in I would be buying a car. If he would like to send a price that would be great & if not I understand.
So he sends a really low price & asked when I would like to pick up the car. I told him Monday between 12 & 4. On Monday I receive an email from Michelle verifying my appointment for a test drive at 12. What?! I ask her for the VIN # but didn't receive a response by noon so I went to Don Davis Nissan in Arlington who honored the price they quoted & purchased the car.