jared perdomo

Review of Town Motors Audi

Oh man, this dealership is awesome not only did I ...

Oh man, this dealership is awesome not only did I have great experience purchasing my first Audi new to the brand & was pleasantly surprised by the level of customer service they offered me

I flew to NJ from Colorado to pick up my new car which I was nervous I haven t purchased a new car in 10 years & im from out of state
I worked with John Herencia he was great!! Followed up with me throughout the entire process worked extremely patiently with my bank and was quick to respond to me and my bank and getting all the things they needed with a sense of urgency which I appreciate
He picked me up from the airport was very personable and when I got to the dealiship & was waiting on my paperwork I had other employees ask me if needed help and to help my self to coffee and make my self comfortable it was just really nice welcoming atmosphere

They took care of all my paperwork quick and easy John walked me through my new car
Explained all the gadgets inside and tech

When I got home he walked me through all the details step by step on Audi connect and all that fun stuff over the phone

This guy also texted me info or answered questions on his personal cell phone which is pretty above and beyond any other customer service I ve received anywhere else in a while
Extremely pleased with giving these guys my money & looking forward to more pleasant experiences for the next 10 years I own this car

It was a nice breathe of fresh air