So we stayed here twice in the past 2 months and w...

So we stayed here twice in the past 2 months and we wont go back again. The views from the suite rooms are phenomenal but the service has been horrible. The first stay the whole building did not have hot water for several hours. Our second stay we found that there were card key entry issues for several hours so we needed to go to front desk anytime we wanted to go in our rooms.