As a small business owner, I am very much aware th...

As a small business owner, I am very much aware that problems happen. Good companies step up to fix bad experiences and that is what Cannondale has agreed to do. They have not asked me to edit my review but I have because they are going to fix the problem.

In specific I would like to thank Daniel Caridi, who took time from his vacation to give me a call to facilitate a resolution. Inside sales manager by the name of Eddie called me today.

No company, product , or customer for that matter is perfect. But good people
And good companies step up to come to a fair resolution.