Horrendous experience. After waiting over 4 weeks ...

Horrendous experience. After waiting over 4 weeks for the delivery and getting responses via email which solved nothing, I have cancelled the phone I ordered. Its now 14 days since the cancellation and no money back. Feel like I have been majorly ripped off!!! I will taking this matter to trading standards and to court if I need to. DON'T USE THIS COMPANY! The good reviews on trust pilot must be faked.

Further update to this - my refund was promised by 20-11-18, over 14 days since my cancellation request. I cannot understand why this company are so inept. Will be contacting trading standards today.

*next update 05.12* - I am still waiting for my refund. I have provided my details for payment but now they are stating it will be a further 14 days until its refunded! Nightmare! Please avoid this company or risk being seriously disappointed.