Brian Rakowski

Review of Hotel Del Coronado

Cool historic hotel, great location. Would recomme...

Cool historic hotel, great location. Would recommend a day trip, but not a stay. We visited over memorial day weekend. Hotel is too big to allow for a reasonable standard of service. For example, we checked in at 7pm and the room still wasn't ready. The staff seemed unsure of what to do. Eventually, they found us a room, but we had to make three requests for a pack n play for our 2 year old (once at reservation time, once at check in, and another at 830pm when it still hadn't arrived). Comically, the 2 year old was out of his mind tired by that point. Less than 5 min after the crib was delivered, someone came by to tell us there was a complaint about our crying kid.
This morning, I went to use the in room Keurig and found the reservoir full of moldy water (see image). The front desk politely told me I could buy coffee at the shop downstairs.