Old car... Went in for an oil and filter change wh...

Old car... Went in for an oil and filter change which includes a free 21 point inspection and fluid top off. I needed an oil change and could tell something was off with my car and wanted the Toyota guys to do the free 21 point inspection. (with oil and filter change) The complimentary shuttle gave me a ride back and I left my vehicle there. They called and said car was ready.
They emailed also to let me know my car was ready. I emailed back the next morning and asked if they could put it on the lift and show me what was wrong when I arrived. I arrived at dealer and a gentleman had already received and read my email and told me they'd be putting it on a lift shortly. We looked at my vehicle, he showed me what was the source of the problem, and what it would take to fix it. He answered all my questions and gave me the report of the 21 point inspection of my vehicle. I asked while it was on the lift if they could go ahead and spray it with degreaser or something to clean up the leaky spot underneath. He immediately had a tech come spray it all down. They were fast, efficient, gave me a free shuttle ride so I didn't have to wait at the dealer, and explained the source of the problem in question. I would recommend them.