Elizabeth Harris

Review of Caddy Windows

windows themselves seem fine so far, but fitting e...

windows themselves seem fine so far, but fitting experience horrific!

I don t know where to start... from the bombardment phone calls from the sales guy which should have been a red flag, to the mess, shoddy attempt at cleaning up, damage caused to our wood bedroom floor, then the so called installations manager accusing us (having never met us or seen our house) of damaging it ourselves, to the sarcastic email replies to our complaints, and the gaps left under the windows themselves where you can see daylight.... It turns out that others I ve spoken to since have had probs and battles with them too. A large, very lovely and reputable local company we used for some other renovations told me they wouldn t touch them with a barge pole ever again, and I agree - our kitchen windows will be from elsewhere. Wish I d known this before . Not sure where all the good reviews come from. If you do still use caddy - whatever you do, do NOT Pay up front.. We ve spent thousands and been left with a mess. TBC.....