Front desk service was good on arrival but when I ...

Front desk service was good on arrival but when I got to my room there was dog hair all over my bed covers. I told the front desk and they got it all fixed up for me. Went to take a shower later same evening and within 2 minutes into my shower I was standing in a pool of dirty bath water as the shower drain was nowhere near keeping up with the water flow.
It has a nice view but it is dissapointing for a supposedly 4 star hotel