Lin Mumu

Review of WESTGATE HONDA

Very bad experience for me as a first time buyer. ...

Very bad experience for me as a first time buyer. I was very interested in buying a new Honda civic. Instead of showing me the car first and let me do test drive on it, the sales person asked me quite a few questions regarding whether or not I work, whether or not I have permission to work in Canada, where do I work, where did I study, how long have I graduated from my university, whether or not I have enough money to afford the car if I insist on buying it outright. One thing good about him is that he's knowledgeable about the car, however, after knowing I hesitated to buy the car right away, he became very pushy and rude. I told him I needed to think about it before making the decision, he asked me: what do you need to think about? I told him the price I was given was not quite the same as what I was told by my friends. I would want to have something close to the invoice price. He told me Westgate doesn't sell cars at invoice price because they need to make money to provide me service and because I agreed to let them make money. (I don't think I or any customer would agree to let a salesperson makes money from them, we all need to bargain for better prices). I also told him I would like to compare the price with another Honda dealer before making the final decision. Indeed, he lowered his price for me and he asked me to make the purchase right away, however, I was already at a point to leave because I didn't like how I was treated with his frown expression and forceful sale technique the entire time. I don't think anyone with rational thinking especially new buyers can make a decision right after doing just one test drive without comparing different possibilities, but I was forced to buy the car in our entire conversation. At the end of our conversation I asked him if I could have his final price along with the paying options, so I could consider it a bit longer. His final answer to me was: No, you don't get to keep the numbers. I only offer it to you today at here. If I give you the numbers and let you shop around to be against me, then I will be stupid. I politely shook his hand and thanked him, then left. As a potential customer, I'm pretty disappointed and shocked to receive such treatment. Fortunately enough, Westgate is not the only option I have, not buying a new Honda civic is also not the end of my world. Check Lin Kong, this name should be on your record.