Chan Singh Review of Otto's BMW
I just purchased a BMW from Otto's BMW. My sales p...
I just purchased a BMW from Otto's BMW. My sales person was Feras El Abbas who had the BEST customer service I could ever ask for. Answering all my question and showing me many options when purchasing my Car. He even lifted the car so I could have a clear view of what I was purchasing top to bottom. A week later I got a flat tire and went into the dealership and Feras El Abbas made it feel like home. VERY welcoming. He pointed me out to the Service manger which also had amazing customer service and called around a few places to order me another tire. He mounted it and put it onto my car which I was very satisfied with the same day. Kevin who was another Service employee passed my expectation of service towards me as well when I was picking up my Car. Giving me advice of how to use the USB in the car and when all the service was done prior to me picking up the car, the car was clean as the vacuumed all the floors and cleaned the seats. Otto's this is how you get a customer to reference all his other friends and family. Very Satisfied. I will be back for all my service at OTTO'S Only.

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