Visited a friend. Valet was very obnoxious and kep...

Visited a friend. Valet was very obnoxious and kept saying "take care of us, we take care of you." Long story short, came back and my car had a 1 1/2 inch deep scratch on the rear bumper. Submitted an incident report to management. They said I would be called for additional info. Nothing until now. Maybe because I wasn't checked in? All in all, bad management. Your front people should be one of your best. They are the first and last people your guests see.