Gail Makinson

Review of Sofitel So Singapore | The Sin...

Room not up to Sofitel standards - reading light n...

Room not up to Sofitel standards - reading light not working, torch corroded, holes in pillow slip, only one bottle of water for two guests, air con freezing blowing directly onto bed at night that it had time be turned off. Told to get out of pool because of a conference dinner and the 3 course lunch we were asked to come later to was an absolute disaster. Final straw was having $400 taken off credit card and being charged international charge by AU bank that will not be refunded. Very expensive drinks and afternoon tea in comparison to Sofitel So. Spa also very expensive for 60 minute treatment. Impossible to get wifi in the room most days-had to go to pool or bar area before we could log on. Only positive was the beautiful outdoor areas. So very disappointing.