Jennifer Barber

Review of Dick Masheter Ford

I went in for an oil change a few days ago and i p...

I went in for an oil change a few days ago and i pull in to the quick lube area and waited in my car for someone to check me in. I saw a man get up from the left side of the desks and walk away a short time after and he came back that s when i decided to get out of my car. I walked up to his desk and stood there for maybe 2 minutes waiting for him to acknowledge me and he never did. Im not a rude person, so I waited and finally a young man walked up to desk behind him and asked me if i had been helped and i said i hadn t but by that time, I felt as if my time had been wasted so i kindly told him I would be taking my business elsewhere. Please ensure your employees are paying attention to customers. I can t believe how long I waited for assistance only to have a man that seemed to be doing nothing but looking at a restaurant menu on his computer, ignore me.