I am a new customer to west world and want to shar...

I am a new customer to west world and want to share my experience,
I had been looking all over the city for a stylus to use on my ipad, so that I could start creating digital art. After checking visions, best buy, futureshop, and even Walmart, I still couldn t find a professional stylus anywhere.. Although I could have ordered one on amazon and it would have been at my doorstep within 2-3 days, I did not want to wait! As a last effort at getting a stylus here in Edmonton, I called West world.

The sales rep was courteous, friendly, and explained they did have a couple of options for me! And at a great price too! He helped me decide on the right stylus for me, and even offered to put one aside in my color preference. A few hours later I came into the store, and instead of asking for the sales rep, I accidentally mixed up his name and asked for Daryl. There happened to be a Daryl there, who was busy in the service department at the time. I waited until he was free, when he came to greet me I realized that I had mixed up the names, and felt awful and silly! I had kept the sales rep waiting, and took time out of the General Managers day. Even though I am sure I inconvenienced them- Daryl and his team were friendly, understanding and put me as ease right away.

So, based on the care and attention that was given to me, a customer purchasing a $50 stylus.. I would say these guys are definitely customer service focussed, they have a great team and would be able to assist you with whatever purchasing or servicing needs you may have, (even if you mix up their names.)