Craig Ayres-Sevier

Review of Great Basin Internet Services

Revising my earlier review from 1 star to 4. Commu...

Revising my earlier review from 1 star to 4. Communication breakdown, it's always the same (Led Zep). After some grief, GBIS resolved my concern. Download is now more than twice as fast and its bill 43% cheaper than what it was, so being told to "sit tight" was well worth it! Only glitch was the change was ordered for the wrong apartment number; had to convince the guy of the mistake when he got here (right on time by the way!). If not for ordering of the wrong apartment number, I'd give 5 stars.