Brandan Cowan

Review of North Atlanta Urgent Care

Very unprofessional office. This was my first visi...

Very unprofessional office. This was my first visit and definitely my last. I decided to give the place a shot since it wasn't very busy. Walk in and speak to the receptionist, she gave me the forms to fill out and I sat down to complete them. After completing the first page, a doctor yells down the hall to refund a woman's money. The woman comes out and has to give the receptionist an explanation as to why; she explains that she's a nurse, had something wrong and they should have drawn her blood, but apparently they did not and the doctor was shrugging her off. Already getting a bad feeling about the place. I complete my forms though and submit them to the receptionist. Two or so minutes later, the receptionist calls on me so I stand up and begin to walk over to the desk. She tells me no need, stay at my chair. She then proceeds to mock me and humiliate me in front of others. I then go up to the desk to get my ID and insurance information and she tells me she's not done yet. I inform her I'm canceling my appointment and she then gives me a rude smirk. As I stayed as the beginning, very rude and very unprofessional. To add to it, the staff were in casual attire and not medical attire.