DO NOT USE THIS COMPANY!!! Still waiting for a ref...

DO NOT USE THIS COMPANY!!! Still waiting for a refund after being told in early January its 14 days. Happy to wait, then when nothing in my account they said would be there by March 3rd due to 'covid' sorry but you seem to take my money ok how can you not click a button to return it. Still nothing, awful customer service, do not use this company! They do not reply to emails or complaints and of course no telephone number. Pretty appalling that you can still trade and take peoples money.