E Si

Review of Wyndham San Diego Bayside - Wy...

We stayed 4 nights. Two nights we had no working A...

We stayed 4 nights. Two nights we had no working AC. They sent maintenance over twice to fix the problem but it did not work. When we tried to communicate that the repairs did not work we were met with disbelief. We spent two cold nights in the hotel. Also the water in the shower would not heat fully either! So cold nights and cold showers. We had to request a room change to solve the problem, it was not even offered. They did upgrade our room but honestly we were surprised by that considering the general uncaring attitude of the staff. In addition to that my husbands pajama pants were accidentally taken by housekeeping when they changed our sheets. When we asked for help from staff to look for the missing pants, we were told they would look and someone would follow up but no one did. We had to check in repeatedly to request that someone look for the pants. Finally after 3 nights we got my husbands pants back. Honestly the pants going missing was not upsetting it was the lack of trying to help that was frustrating. To top it all off, we were charged for calls down to the front desk. DONOT use the phone in the room they charge you $1.50 a call. We had to go to the desk before we left to request these charges be removed. Thankfully they did remove them but geez!!!!