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I insured my dog with them, and no expense was rei...

I insured my dog with them, and no expense was reimbursed despite multiple requests that lasted about 9 months, after harassing them strongly, they recognized that I was right and they undertook to reimburse me , then on the site it said that I had been reimbursed, but the bank never received the funds.
In addition you take for a remained.
I have asked for the termination of the contract and I am awaiting confirmation, I do not recommend subscribing with them. I do not know how things work for other insurance products, but that did not inspire confidence.

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