Jessica Kundert

Review of Gateway at Lubbock

I lived here in the 2015-2016 school year and I'm ...

I lived here in the 2015-2016 school year and I'm not going to lie it was pretty bad in the beginning. When I was first moving in, they did not have my keys ready and I had to wait an hour for them to have my key ready. Also when I first moved in, the keys they gave me didn't work and I had to ask for a new one four times and they still didn't work so they eventually had to change the lock. My bed was also broken when I moved in and the washer and dryer were not working. However, during the second half they switched to new management and it improved a lot. They were always filling out maintenance requests and the office staff was really friendly! So I would give it 1 star for the first half and 4 stars for the second half so overall 3 stars!