Access to this hotel was a nightmare they had clos...

Access to this hotel was a nightmare they had closed the access road and not bothered to show diversions! This is a massive hotel and I was attending a corporate xmas roadshow. I was able to pre book parking so the automatic barriers recognised my car registration. I was disappointed with the refreshments provided to delegates when they arrived. It is totally unacceptable to provide no milk or sugar or English tea bags with your hot water and coffee because of delegates demands why are staff not monitoring this!! Lunch was equally disappointing with hamburgers, hot dogs, pizza or over cooked fish offered in horrid cardboard containers with plastic flatware.I appreciate that the organisers chose this option but such a pedestrian choice shouldn t be made available in the first place. The hotel feels very 90 s in its decor and needs a refresh. The swing doors to the venue wouldn t lock and kept swinging back which could pose an evacuation problem in case of a fire. On the plus side the audio visual and auditorium was excellent although it would benefit from tiered seating