Robert Sidway Review of Lexus of Danvers
Danvers Lexus was professional. Jake Summit was ex...
Danvers Lexus was professional. Jake Summit was excellent in meeting my buying needs.
When it came to financing I told Jake I wanted to use my credit union. Finance kept pushing their financial program. I was told I would get a better rate going with them. I told them several times what my rate was at my credit union. I asked many times what Lexus rate would be. I never got an answer on their rate.
I was caught up with only going with their financing. I feel I was deceived in signing their financing documents. I admit I let my guard down but after two hours I became tired and didn t ask a last time what the interest rate would be. I asked again the next day for the paperwork and what the rate is I signed up for. Called Tom Wright (finance) in the morning and left a message to please call me on the rate. When my 2020 Lexus was delivered by Jake Summit, sales, I asked again what my rate was and for the paperwork. He called Tom Wright and finally got my answer. I was very surprised to hear my rate at the credit union was lower by a percentage point.
I believe I was never told their rate so I would go with their financing because they get a kick back. Again I take the blame for not following through with my credit union rate. But I do believe I was deceived.
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