Not really suitable for family with young kids

Not really suitable for family with young kids
The good part is that Hardware is ok, the room is spacious and quite clean, also newer compared to Shangri-La.
However, a few things can be improved:
1. Swimming pool not kids friendly and stair edge very sharp. The swimming pool is not as kids friendly as I hope, the shallow area is very small, and the steps edge is quite sharp that can cut the skin.
2. Villa des enfant is far away from main area and facility is just so so. I know it is probably for parents to enjoy spa and put the kids there, but to parents that are not going to Spa, it is very troublesome to go there. Plus, the building seems no one is maintaining, only a old lady there and who is not very friendly, more like just to clean the plan. The whole kids area no drinking water provided. Really a disappointment compared to other resorts we've been.
3. LeBar is very slow, especially in the weekend afternoon. We ordered our afternoon tea set around 4pm, then food only came around 4:30-4:40. First, kids are usually not patient when they are hungry. Second, it affects our dinner schedule cause we ate much later then we want.
4. Overall the employees are friendly but need more training on the system. We got charged twice on the same food, and the drink that manager promised to treat us due to some discount error was still charged. Of course they revised when I told them it was wrong, but it just made the whole experience not so smooth.