Karen Hoffman

Review of Wildhorse Resort

Very, very poor sanitization. They re putting hund...

Very, very poor sanitization. They re putting hundreds at risk of COVID. Machines were very dirty, Cigarette ashes, empty drinks, watched for hours as not one machine in my area was cleaned despite service lights being on. Patrons ignoring CANNED message playing over and over. I cleaned my own machine, I did alert staff which did not change anything. I m retired medical and was very alarmed, leaving a day early due to risk. I like WIldhorse, but they were not ready, as a result patrons are at high risk of serious illness, even death, as I observed many high risk persons. This is totally a management issue. Please, please protect your patrons better. I m frightened for them. At least bring your own sanitizing wipes for machines if you take the risk, which is alarmingly high.