what kind of restaurant serves steak but doesn't h...

what kind of restaurant serves steak but doesn't have horseradish?? I ordered the ny strip medium rare, cut in, looked at it it was mid well. asked for a refire mid rare, came back cold and raw in the middle. this place is a joke. waited 20 minutes for my steak to be cooked again and it still wasn't right. I was too hungry to complain again, so I didn't care and had strip tartar instead. my 4 year old nephew ate most of my steak instead. my mom had the ribs and the texture was like vulcanized rubber. never going back again, even if there's a special