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Review of Airbnb

4 years ago

I was banned for life by AirBNB for not pre-approv...

I was banned for life by AirBNB for not pre-approving a non-disabled guest with a dog. Initially I was contacted by AirBNB about this and went ahead and amended the listing to indicate I would accept pets, but discouraged it due to allergies. A few hours later I received a message from AirBNB that I had been banned for life, including duplicate accounts, etc. The ban included traveling as well as hosting. Seems like their policies are a bit extreme.

Another problem is that AirBNB didn't forward more than 5 days of hosting fees. On 08-17-2018 an AirBNB representative sent an email advising she would release the fees and that they would be received within 15 days, but they never showed up. AirBNB has subsequently blocked communication from our account. They got paid for guests that were housed and we did not.

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