Airbnb has forgotten how to take care of both of t...

Airbnb has forgotten how to take care of both of their clientelle. Home owner's and guests.
Bye the way, when the guests pay a deposit to rent a space they keep the money for months on end before giving to the home owner, making God knows how much interest on it.
When crisis hits their response is to ask the government for tax cuts and low interests loans, not to dip into their extra large corporate pockets and make an actuall difference to the people who actually make their business possible.

They deserve to go the way of Blockbuster (who also lost touch with their clientelle)

Steven Lentz