Ordered shop sniper helmet and Agrip leather water...

Ordered shop sniper helmet and Agrip leather waterproof boots. Got fast delivery. Used the boots for a few months now covered 500 miles on bike and the boots are falling apart. Not only that they let water in during light showers. I have twice been promised a partial refund which I accepted when only the fabric was tearing but they apparently can't do the refund due to "problems". Stay away. The visors on the helmets scratch very very easily. Fellow bikers with other products tell me that they shouldn't scratch so easily. 500 miles and I'm on the third visor.