So in order to get your attention I'm writing my r...

So in order to get your attention I'm writing my review again. After I last posted you where quick to call me or contact me back., specifically a girl named Tori who said she will update everyone on my situation and that I would only be dealing with her. However, you's showed your incompetency as a company not long after as I have dealt with everyone but Tori.

To start, I had notified Tori that I recently changed addresses from Ireland to the London. Tori had mentioned this when she phoned me as she could see my message was sent not far away from your offices. I distinctly told her not to send my replaced phone back to my Irish address. She also made me send her my ENGLISH address to your customer support email. So why is it that I get a phone call from my parents in Dublin to tell me my phone arrived there today??? I mean are you's actually so stupid?? Why on earth do you tell me to supply my new address if you are going to proceed on sending it to Ireland? Like this is beyond a joke. I want something done about it. You already know the difficulty I had in shipping it from Dublin when it had to be repaired. I don't believe I should have to pay for a courier service to deliver a phone to myself when it should have gone to the right address in the first place. Sort it out!!!!